Overview

Moon is here to empower you on your wellness journey, but it's important to be informed and actively participate in your well-being. While the advantages of enhanced wellness are significant, we want you to be aware of the principles and guidelines that apply to our community.

Please take a moment to read these Moon Members Terms carefully. They outline your role as a member and the expectations we have to ensure a supportive and enriching wellness experience for all. If you have any questions or need clarification on any aspect of these terms, please don't hesitate to reach out to us.

Moon offers a diverse range of wellness practices and resources, all designed to promote your physical, mental, and emotional well-being. By participating in Moon, you gain access to a holistic approach to wellness, with numerous benefits:

• Our practices are designed to enhance various facets of your life, from physical fitness to mental clarity and emotional balance.
• Moon's inclusive and diverse community provides you with opportunities for connection, inspiration, and growth.
• You have the flexibility to engage with Moon practices and resources at your own pace, aligning with your unique wellness goals.

While the advantages of wellness practices are numerous, it's essential to acknowledge that wellness is a personal journey. The results and benefits can vary from person to person, and there may be limitations or considerations specific to your well-being. We encourage you to consider your unique circumstances and consult with healthcare professionals if needed before embarking on your wellness journey with Moon.

Moon Circle Ltd hosts these practices on behalf of the wellness instructors, providing you with a platform to explore and elevate your well-being. However, you are responsible for managing your wellness journey, following instructors' guidance, and making informed choices about your health.

Disclaimer 

Moon is dedicated to providing a holistic wellness experience through its platform, encompassing movement, mindfulness, nutritional information, positive psychology, creativity and self care all aimed at instructing and educating our members. While we strive to offer valuable insights and practices, it's important to note that the information provided on our platform should not be considered a replacement for professional medical advice, diagnosis, or treatment. We strongly urge you to consult with a qualified physician or healthcare professional if you have any health-related concerns or questions.

Please do not disregard, delay, or avoid seeking medical or health-related advice from your healthcare provider based on information or practices encountered on our platform. Your utilisation of any information or participation in activities provided on Moon is entirely at your own discretion and risk.

Prior to commencing any fitness, breathwork, or nutrition program, particularly if you have a history of medical conditions or concerns, we strongly recommend consulting your physician or healthcare professional. This is particularly important if: 

• You have a history of high blood pressure, heart disease, recent chest pain, or chest pain within the past month without physical exertion.
• You smoke, have high cholesterol, are obese, or have bone or joint issues that may be exacerbated by changes in physical activity.
• You experience dizziness, faintness, pain, or breathlessness during exercise or breathwork.
• You have an eating disorder, as this condition may require specialised guidance and support to ensure that participation in Moon programs is safe and suitable for your individual circumstances.
• You have a history of detached retina or glaucoma, as active breathwork may not be recommended for individuals with these conditions.
• You have a history of epilepsy or seizures; it is advisable to consult with a healthcare provider before engaging in breathwork practices.
• You have been diagnosed with bipolar disorder, schizophrenia, or have a history of previous psychiatric conditions. Individuals with these conditions should exercise caution when participating in breathwork. 

Wellness practices are not universally suitable, and individual health circumstances can vary significantly. Therefore, consulting your physician or healthcare specialist before engaging in any Moon practices, exercises, breathwork, or dietary modifications is highly recommended, especially if you have chronic or recurring physical conditions, are pregnant, nursing, or elderly. 

The guidance provided in our classes and content is intended solely as a complement to, rather than a substitute for, medical advice or counselling.

By using our platform, you acknowledge the following:

• Your Health Status: You have not been informed by a medical professional or healthcare provider of any heart conditions that would limit your physical activities solely to those recommended by them.
• Chest Pain: You have not experienced chest pain during physical activities, nor have you encountered such discomfort during periods of rest within the past month.
• Dizziness: Dizziness has never led to a loss of consciousness or balance in your personal experience.
• Bone and Joint Health: Your engagement in physical activities does not pose a risk to any pre-existing bone or joint conditions.
• Medication: No healthcare provider is currently prescribing medication to manage your blood pressure or heart condition.
• Family Medical History: Neither you nor any immediate family members have a medical history that includes heart-related issues.
• Other Restrictions: You are not aware of any other reasons that would preclude your involvement in physical exercise.

Moreover:

• Consultation with Healthcare Provider: You have actively sought consultation with your physician or healthcare provider, and they have given their specific approval for you to access Moon's services.

 Additionally, if applicable:

• Pregnancy and Lactation: You are not presently pregnant, breastfeeding, or lactating, unless your healthcare provider has been consulted and has granted approval for your engagement with our services.

 Furthermore:

• Use of Information Service: You acknowledge that the service provided on the Moon website is an information service only. You are solely responsible for deciding whether or not to follow any exercise program or ritual we provide as part of the information service. Our service does not include supervision or monitoring of your activity, and we are not responsible for any injuries you may suffer as a result of following the exercise program or rituals.
• Participation in Recreational Services and Activities: If you participate in recreational services or activities offered by us, you are aware that such participation may involve risks, including personal injury and death. You must assess all associated risks, including those caused by your own actions, health conditions, actions of other users, and unforeseeable risks. Participation is voluntary and at your own risk.
• Exclusion of Liability: To the maximum extent permitted by law, we exclude all liability arising from or in connection with recreational services or activities for death, physical or mental injury (including aggravation or recurrence), disease (including acceleration), and any other harmful or disadvantageous conditions or circumstances resulting from the supply of recreational services or activities.

Please understand that we reserve the right to decline or terminate your membership if we determine that you have certain medical conditions or if any of the representations made above are found to be untrue in any way.

Your safety and well-being are paramount to us, and we are committed to providing a supportive and enriching wellness experience.

Contraindications for Participation 

While Moon aims to provide a holistic wellness experience for its members, there are certain contraindications and considerations that individuals should be aware of before participating in our programs. These contraindications are in place to ensure the safety and well-being of our members. Please review the following contraindications carefully:

• Pregnancy: 

Moon programs may not be suitable for individuals who are pregnant or trying to conceive. It is essential to consult with a healthcare professional before participating in any Moon activities during pregnancy.

• Injuries: 

If you have any existing injuries or medical conditions, please consult with a healthcare provider before engaging in Moon activities. It is crucial to modify exercises and movements based on your individual needs and limitations.

• Illness: 

If you are currently unwell or experiencing symptoms of illness, it is advisable to refrain from participating in Moon activities until you have recovered. Pushing yourself during illness can hinder the healing process.

• Medical Conditions: 

Individuals with specific medical conditions, such as heart conditions, respiratory issues, or chronic illnesses, should seek guidance from a healthcare provider before starting any new wellness program.

• Allergies: 

If you have known allergies to certain foods or materials, please be cautious when participating in Moon programs, especially those related to nutrition or skincare. Review ingredient lists and consult with your healthcare provider if needed.

• Medications: 

Some medications may interact with the practices and recommendations provided within Moon. It is advisable to consult with your healthcare provider to ensure that your participation is safe and appropriate.

• Dietary Restrictions: 

If you have dietary restrictions, allergies, or sensitivities, please review Moon's nutrition content carefully and make appropriate substitutions as needed to align with your dietary needs.

• Physical Limitations: 

Individuals with physical limitations or disabilities should consult with a healthcare or fitness professional to determine the suitability of Moon programs and modify exercises accordingly.

It is essential to prioritise your health and safety when participating in Moon activities. If you are uncertain about whether a specific program or practice is suitable for you based on your individual circumstances, please seek guidance from a qualified healthcare or wellness professional. Moon is committed to supporting your well-being, and we encourage open communication about any concerns or questions related to these contraindications.

No Promises or Guarantees

Moon is dedicated to empowering and guiding you on your wellness journey. However, it's important to understand that we do not make any promises, guarantees, or warranties regarding specific outcomes, results, or achievements.

Our platform provides information, guidance, and resources to support your well-being, but individual experiences and progress may vary. Wellness is a personal and unique journey, influenced by various factors, including your commitment, consistency, and individual circumstances.

 While we strive to offer valuable content and expert guidance, the results you achieve depend on your dedication, effort, and adherence to the practices and programs we provide. We encourage you to embrace the process, stay consistent, and listen to your body as you embark on your wellness adventure with Moon.

Remember that wellness is a holistic and ongoing pursuit, and there are no shortcuts or guarantees of specific outcomes. 

Billing & Auto-renewal

 Billing cycles:

Moon offers subscription-based services with billing cycles that may vary depending on your chosen plan. The billing cycle options are typically quarterly and annually. You will be charged in accordance with the billing cycle you select during the subscription process.

 Automatic renewals:

Your Moon membership will renew automatically on the same date every billing cycle, whether it is quarterly or annually, depending on your chosen plan. By signing up for our services, you authorise Moon to charge the applicable subscription fees automatically to your chosen payment method on each renewal date unless you cancel your subscription.

 Free trials:

Moon may offer free trial periods to new members. If you sign up for a free trial, you will have access to our services for the specified trial period without charge. After the trial period ends, your subscription will automatically renew, and you will be billed according to the billing cycle you selected during the trial sign-up process, unless you cancel before the trial period expires.

 Cancellations and modifications:

You have the option to cancel your subscription at any time, and the cancellation will take effect at the end of the current billing cycle. You can also modify your subscription preferences through your Moon account settings. Please note that any modifications or cancellations made after your billing date will apply to the next billing cycle.

 Billing information:

To maintain accurate billing and subscription information, you are responsible for keeping your billing details, including your payment method, up to date. If your payment method information changes, you must update it promptly to avoid any disruptions to your Moon membership.

 Billing disputes:

If you believe there is an error in your billing or have questions about charges on your account, please contact our customer support team promptly for assistance. We will investigate and address billing disputes in a timely manner.

Price changes:

Moon reserves the right to modify subscription fees and pricing for its services. In the event of any price changes, you will receive advanced notice, and the new pricing will apply to your subscription upon the next renewal date.

Cancellations & Refunds

Cancellation of membership:

You have the option to cancel your Moon membership at any time. To cancel your membership, you can do so through your Moon account settings or by contacting our customer support team. Cancellation requests will take effect at the end of the current billing cycle, depending on your selected billing cycle (quarterly or annually).

Billing cycle adjustments:

If you cancel your membership before the end of your current billing cycle, you will continue to have access to Moon services until the end of that billing cycle. Upon cancellation, your membership will not renew for the next billing cycle, and you will not be charged further subscription fees.

Refunds:

All purchases, including Moon membership subscriptions, are final and non-refundable. Moon does not provide partial refunds for unused portions of a billing cycle.  As a subscriber, you are responsible for the full subscription fee for your selected billing cycle (quarterly or annually), regardless of whether you choose to use the service for the entire duration of your membership.

Changes to refund policy:

Moon reserves the right to modify its refund policy at any time. Any updates or modifications to the refund policy will be posted on the Site, and the revised policy will apply to all future subscription renewals.

Digital Content

Moon reserves the right to make adjustments, improvements, or updates to our digital content without prior notice. These changes may involve adding new classes, enhancing existing ones, or removing outdated material to maintain relevance and quality.

While we aim to inform you of significant content updates, please be aware that changes may occur without explicit notification. We encourage you to explore our platform regularly to access the most up-to-date offerings.

Moon does not guarantee the continuous availability of specific content. While we strive to provide a wide variety of resources, we may occasionally remove or replace content to optimise your wellness experience.

By using our Services and/or accessing our Platform, you agree to be bound by these Members Terms, just as if you had signed this agreement. Your engagement with our Services and membership enrollment signifies your acceptance of these terms and conditions, including our Privacy & Cookies Policy and the Terms of Use.

If you do not wish to be bound by these terms, you may not access or use our Service. 

These Members Terms and conditions are subject to change, and any updates or modifications will be posted on the Site. Your continued use of our Service after such changes constitutes your acceptance of the updated terms.

 This Agreement outlines the comprehensive agreement between you and Moon regarding your utilisation of the Platform, prevailing over all prior agreements on the same subject.